Privacy Policy | Wild Tornado Casino

Information we may collect

The information handled by a casino website can vary depending on how a player uses the service. Some information is supplied directly by the player, while other information is created when an account is used or a device connects to the website. We try to handle information fairly and transparently, and we do not ask for personal information that is not relevant to the operation, security or support of the service.

Account and contact details

Name, date of birth, residential details and other information used to create or maintain a player account.
Login details, account preferences, communication choices and records of requests made to customer support.
Contact details, such as an email address or other details provided for account notices, security messages and service communications.

Verification, payment and activity records

Identity and age verification information, which may include copies or details from documents when verification is required.
Payment method information, deposits, withdrawals, wagering activity, account balances and other transaction records.
Information used to check account activity, prevent fraud, identify unusual behaviour and support the safe operation of the website.
Messages, enquiries, complaints and other information provided during interactions with support or other service channels.

Device and website information

When a player visits or uses the website, technical information may be recorded. This can include an IP address, browser type, operating system, device identifiers, language settings, approximate location derived from technical data, pages viewed, access times, referral information and information about how the website is used. This information helps with website functionality, account security, troubleshooting, performance and service improvement.

How we use information

Personal information is used for purposes connected with providing and managing the casino service. The purposes may depend on the type of information and the way in which it was collected. We may combine information from different parts of the service where this is reasonably necessary for account administration, security, compliance or support.

To create, administer and secure player accounts.
To process deposits, withdrawals and other account transactions.
To verify identity, age and eligibility where checks are required.
To detect and prevent fraud, money laundering, abuse, unauthorised access and other harmful or unlawful activity.
To provide customer support, respond to enquiries and investigate complaints.
To operate, maintain, test and improve the website, games, features and technical systems.
To send service messages about accounts, transactions, security, changes to the website and other essential matters.
To send promotional communications where a player has provided consent or where another lawful basis permits those communications.
To meet applicable legal, tax, gambling, financial, security and record-keeping obligations.
To establish, exercise or defend legal rights and to manage disputes or suspected breaches of the website terms.

Some processing may be carried out using automated tools or risk checks. These tools can help identify suspicious transactions, account security issues or activity that needs review. Where appropriate, a matter may be referred for manual assessment. We do not use personal information for purposes that are unrelated to the service without a lawful reason or appropriate notice.

Sharing, security and international handling

Personal information may be shared where this is reasonably needed to provide the service, protect players, process transactions or meet legal obligations. Access is intended to be limited to people and organisations that have a legitimate reason to receive the information and are expected to handle it securely.

Technology, hosting, customer support and website service providers that help operate the platform.
Payment, identity verification, fraud prevention and security providers that support account and transaction checks.
Professional advisers, auditors or other service providers where their assistance is needed.
Authorities, courts or other parties where disclosure is required or permitted by applicable law, or is necessary to protect rights, safety or the integrity of the service.
Relevant parties in connection with a business change, such as a restructuring, transfer or sale of part of the service, subject to appropriate protections.

Some providers may store or process information outside Australia. Where information is handled in another country, reasonable steps are taken to use suitable providers and protect the information in line with applicable privacy requirements. The protections available in another country may not always be identical to those available in Australia.

Security measures may include access controls, authentication procedures, monitoring, encryption or similar safeguards appropriate to the information and the risks involved. No website, transmission or storage system can be guaranteed to be completely secure. Players should keep login details confidential, use a secure device and notify support promptly if they suspect unauthorised access to an account.

Cookies and similar technologies

Wild Tornado Casino may use cookies, pixels, tags and similar technologies to remember preferences, keep account functions working, maintain sessions, understand website use, improve performance and support security. Some cookies are necessary for the website to operate, while others may help with analytics, personalisation or marketing.

A cookie is a small file or data item stored on a device by a website. It can help the website recognise a browser or remember a setting. Cookies do not usually identify a person by themselves, but they may be linked with account or device information when a player logs in or uses related services.

Players can manage, block or delete cookies through the settings of their browser or device. Blocking some cookies may affect login, security features, preferences or other parts of the website. Browser settings may also offer options to limit tracking or request confirmation before cookies are stored. The available controls depend on the browser and device being used.

Retention and your privacy rights

Personal information is kept only for as long as it is reasonably needed for the purposes described in this Policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communication records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Requests about your information

Players may ask about the personal information held about them and may request access to that information. Players may also ask for inaccurate, incomplete or outdated information to be corrected. In suitable circumstances, a player may request deletion of personal information or ask for processing to be restricted. These requests are considered in accordance with applicable privacy requirements and the nature of the information involved.

A player may withdraw consent to marketing communications at any time by using an unsubscribe option in a promotional message or by contacting support@wildtornadocasino.click. Withdrawing marketing consent will not affect the lawfulness of processing that took place before the withdrawal. It will also not stop essential service, account, security or transaction messages that are necessary for using the account.

To exercise access, correction or deletion rights, or to withdraw consent to marketing, contact support@wildtornadocasino.click and explain the request. We may need to verify the identity of the person making a request before providing information or changing an account. This helps protect player information from unauthorised disclosure or alteration. A request may be declined, limited or delayed where this is allowed or required by law, including where information must be retained for legal, security, fraud prevention or dispute-related reasons.

If a player believes that personal information has been handled incorrectly, they should contact support@wildtornadocasino.click so the matter can be reviewed. We aim to respond within a reasonable period and may ask for further details where needed to understand and assess the request.

Changes to this Policy

This Privacy Policy may be updated when the website, services, security practices or applicable requirements change. The current version will apply to information handled after it is made available on the website, unless a different approach is required. Players should review this page from time to time, particularly before continuing to use the service after a significant update.

By using the website, players acknowledge that they have had an opportunity to read this Policy. Where consent is required for a particular use of information, consent will be requested in the relevant part of the service. Questions, privacy requests and concerns can be directed to support@wildtornadocasino.click.